In This Section
Approved May 2021.
Approved October 2018.
Altering, destroying or damaging equipment, software or data belonging to the library or another person or tampering with local or remote computer files is not permitted and may result in the immediate withdrawal of library privileges.
Members must not attempt to make changes to the setup or configuration of the computers. This includes loading of software applications, including games.
Most computers have USB ports available for use. You are advised to remove your USB prior to ending your session.
USBs accidentally left in the USB ports or the library will be kept by the library for a period of four weeks. After this point USBs will be sent for recycling by a Council approved contractor.
Hume City Council runs anti-virus software. If a virus is identified, the software will attempt to clean the infected files.
Public internet, computers and Wi-Fi are provided in Hume Libraries’ facilities as a complementary service.
Hume Libraries does not guarantee the availability of computers or the internet and Wi-Fi service at all times.
Hume Libraries is a certified eSmart Library. Whilst every effort is made to make users aware of cyber safety practices, library staff are not responsible for the online safety of library users.
The responsibility remains with the library member to ensure that their usernames, passwords, and other security-based information are kept private.
Display of materials on any electronic device in any library does not indicate endorsement by Hume City Council.
Hume City Council cannot guarantee the authority and/or reliability of any material accessed online.
Library users are responsible for verifying the accuracy of material that is accessed or downloaded. Hume City Council does not accept responsibility for the accuracy of any material displayed on any electronic device.
Security measures on the computer or Wi-Fi network may prevent some attachments from being downloaded. Firewall may also prevent access to certain websites.
While every effort has been taken to ensure computer users have a productive, informative and enjoyable experience, library members use the public computer and Wi-Fi service at their own risk.
Without a booking, council cannot reasonably assure users that they will have access to a computer while visiting a Hume Libraries branch.
Computers are accessible within the library using the individual user’s library membership card number and 4-digit PIN.
Advance bookings can be made using the web-based PC Reservation system or in-house using the individual user’s library membership card number and PIN.
Self-serve bookings to use the computers can be made up to seven (7) days in advance, to a maximum of two (2) hours on the PC Reservation system.
Bookings made via the PC Reservations system will be held for ten (10) minutes from commencement of the booking. The time is defined by the computer clock. The booking will lapse if the session is not logged on within these ten (10) minutes.
At the end of the allotted time the system will provide a ten (10) minute warning and then a one (1) minute warning. It is the member’s responsibility to ensure all work is saved appropriately. Any data saved on the computer will be cleared when the computer is restarted. At the end of the session the computer will automatically log out and all data not saved on a portable device will be lost.
Public computers will display an alert 15 minutes prior to the library closing time.
Public computers and the print management system are available for use up until ten (10) minutes prior to the library closing time when the computers will automatically shut down.
Wired printing is a service available to members of Hume Libraries only.
Print jobs can also be sent to library printers from remote locations for release by library users within a selected Hume Libraries branch using the MobilePrint software and/or App which requires an email address. Mobile print is available to all users and does not require a library membership.
Computer users are responsible for their own printing costs at all times and must pay the current advertised charge per page.
Printing can be paid for via the individual member’s account for self-serve printing at the larger library branches and direct payment to library staff at all other branches.
Non-released print jobs will automatically be deleted after 24 hours.
All children aged eight (8) and under must be accompanied and supervised by a parent/guardian when using the library computers.
Parents, guardians or guarantors are responsible for the use of computers by persons under the age of 18 even if not physically accompanying young people in the library.
Hume Libraries are certified eSmart. Whilst every effort is made to make users aware of cyber safety practices, library staff do not supervise children using any kind of technology while in the library.
The library respects the responsibility of all parents/legal guardians to guide their own children’s use of the library’s computer services. Parents/guardians concerned about the types of materials available on the internet should work with their children and help select resources consistent with their family’s boundaries and values.
Parents/guardians have the option of requesting their child’s computer access be disabled.
Parents may book an internet session on their own library membership card for their child in order to accompany him/her while using the internet.